Shipping Policy

All orders are shipped via FedEx. To estimate the total delivery time for your purchase, please allow one to two business days to process your order for shipment, in addition to the time indicated by your shipping method. Orders are processed and delivered Monday through Friday, excluding holidays. Vitae Ascendere cannot be responsible for unanticipated delays.

A confirmation email will be sent to you once your purchase has been shipped, which will include the tracking number of your shipment. If you are not completely satisfied or if there is a discrepancy with your order, please retain all documentation/packaging and contact us immediately by sending an email to: info@vitae-ascendere.com

 

Why Buy With Us? Return Policy

Recognizing the difficulty of buying jewelry on-line and making a selection not knowing how or if the item will fit, we developed a safe and simple to use return policy. We want you to be completely confident and satisfied with your purchase.

To simplify returns, if you are in any way dissatisfied or simply changed your mind, items are shipped with a return label. Return your item within 3 business days for a full refund. The refund to your credit card will be issued within 24 hours of us getting the item back.

Items returned after 3 business days but before 2 weeks from the day you receive them will incur a $50 restocking fee. All sales become final 2 weeks after you receive your jewelry piece.

Any item can be exchanged for different sizes and different metals for free. All jewelry ships in gift bags and with care instructions, so make your selection with confidence!